terms

Pricing:
prices referenced in our catalogue are current at the time of publication. Please note that due to foreign price fluctuations for raw
materials and supplies, prices are subject to change without notice. Upon placement of your order, you will be notified of an
adjustment.

Payment Options:
Paypal, credit cards (by phone)Money order, cashiers/certified check and personal checks payable in U.S. Funds to "Michaels Music"
or"Better Stuff Music "(personal checks will be held till cleared)

Returned Checks:
Any check returned to us by your bank for any reason will be charged an accommodation fee of $25.00.

Guarantee and Return Policy:
All merchandise is fully guaranteed. Pictures shown in our catalogue are representations of the products available. As such, Michaels
Music and Betterstuffmusic.com makes no warranties as to inconsequential design changes and reserve the right to substitute like
items of the same or better quality/function without prior notice. Should any item purchased from us fail to perform in accordance with
its particular use, simply return it for exchange , credit or refund. Any product returned to us must have an RMA (return merchandise
authorization) and be in new" condition with all hardware, packing and instructions (if any). Returned products must be received by us
within 30 days of the
original shipping date on your invoice. In the unlikely event that you receive product in damaged condition, please contact us or the
shipper immediately. Delays may void your claim of insurance coverage which will be included with all orders. Shipping and postage
costs are not refundable unless either of the following conditions apply: 1) our error in shipping address or product(s) or 2) warranties
service or replacement due to damage or corruption of digital media.

Authorization:Return:
All returns must be accompanied by an RMA (return merchandise authorization) which may be obtained by email
or by calling 503-436-1640 Under no circumstances will RMA's be issued beyond 30 days. Any product returned without the assigned
RMA clearly marked on the outside of the package will be refused.ipping:

Shipping:
Generally, orders will be processed within 24 hours. When prepaying by personal or business check, shipment may be delayed to
allow for funds verification. Expedited/overnight delivery is also available upon request. Misdirected shipments, by no fault of ours, will
be chargeable to you, per carrier imposition. Please confirm your address with us when ordering.

Back Orders:
Back ordered item(s) valued at under $10.00 which can not be sent within 60 days will be purged from our system, unless otherwise
requested.